Greet your customers online, and help them buy! eTalkup is the next generation customer support software. It enables you to receive notification as soon as someone visits your site and start chatting with them instantly. Maximize your site's potential with eTalkup now!

• License: Freeware
• Language: English
• Release: 2008-01-15
• Size: 3 Mb
• Cost: Free

Add live chat on your web site watch visitors on your web site in real time and chat with them. Very good tool for web site increase sales and provide best customer service. Fully customizable visitor interface. Easy to use and implement service. Invite visitors to chat with you or guide them without chatting. Easy transfer chats to other operators, use predefine responses, view visitor's geographic location, IP address, referrer etc. Free trial.

• License: Shareware
• Language: English
• Release: 2005-12-15
• Size: 478 Kb
• Cost: 8.99 $

Website chat and monitoring solution for online support enabling proactive chat invitation, push pages, call transfer, canned answers, chat session logs, SSL encrypted chats, visitor's geo location, referrer and more. Browser-based and Windows operator client. Fully customizable chat window to fit your website design. No plug-ins or software installation required on customer's side. Easy to setup, easy to use. Fully functional 10-day free trial.

• License: Shareware
• Language: English
• Release: 2006-10-26
• Size: 4 Mb
• Cost: 15.00 $

AliveChat allows you to connect with and track your web site visitors in real-time via a browser based live chat interface. Your company can now offer live support software to customers while increasing sales with Proactive chat. Some features include proactive sales chat, unlimited operator and client chat sessions, real-time site monitoring, repeat visitors identification, full customization, and site metrics and performance analysis tools.

• License: Shareware
• Language: English
• Release: 2005-06-20
• Size: 1 Mb
• Cost: 18.95 $

VueChat enables a web based Customer Service software on your website powered by video/voice chat, Instant Messaging, and useful CRM (Customer Relationship Management) functions. VueChat Customer Service includes Server, Representative, Customer and VoIP (Voice over IP) components. It provides a web-based Customer Service, IM, VoIP communications and Video Conferencing between customers and company representatives.

• License: Shareware
• Language: English, Spanish, German, Russian
• Release: 2005-12-01
• Size: 3 Mb
• Cost: 19.00 $

LivehelpGenie is a live chat solution that allows Companies to communicate in real time with visitors on their website. It provides online businesses a solution to customer support and proactive selling. Key strengths include: easy setup, enhanced agent productivilty, complete customization & easy usage. Since LivehelpGenie is a service you need to signup for free trial at http://www.livehelpgenie.com/en/trial.php

• License: Commercial
• Language: English
• Release: 2007-03-16
• Size: 2 Mb
• Cost: Free

Vuechat is set of tools for Web-based Customer Service, Instant Messaging, VoIP communications, Video Conference and the Customer Relationship Management (CRM).

• License: Shareware
• Language: English, German, Russian, Spanish
• Release: 2005-01-01
• Size: 607 Kb
• Cost: 19.00 $

123 Live Help Chat Server Software offers full-featured software or hosting service for your sales rep. or supporter to one-to-one chat with website visitors, to promote sales with online customer support. The advantage of 123 Live Help is that its chat clients are created by the cut-edge technology of flash and the communication can be completely web-based! It's Java chat server& flash live chat client with cheap price.

• License: Shareware
• Language: English, ChineseSimplified
• Release: 2005-07-27
• Size: 16 Mb
• Cost: 399.00 $

Click2Talk: Instead of dialing a phone number, website visitors simply click a Click2Talk icon to speak with a sales or customer service agent.

• License: Commercial
• Language: English
• Release: 2006-11-10
• Size: 696 Kb
• Cost: 29.99 $

Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks or any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.

• License: Shareware
• Language: English
• Release: 2005-02-17
• Size: 4 Mb
• Cost: 149.00 $

SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier.

• License: Freeware
• Language: English, Chinese, ChineseSimplified, ChineseTraditional, Dutch, French, German, Japanese, Portuguese, Spanish
• Release: 2007-11-05
• Size: 31 Mb
• Cost: Free

Download proactive web based ASP PHP live customer support chat script provides complete business solutions technical information to webmasters site visitors clients, reduce service costs and improve productivity. Software is low-cost easy to set up, user friendly offers online help real time communication offline messages meetings conversation interaction conferences between customers and administrator with secure quick and dedicated connection.

• License: Demo
• Language: English
• Release: 2005-12-09
• Size: 1 Mb
• Cost: 99.00 $

Provide live chat on your web site. Monitor web site activity in real-time and invite visitors to chat with you. Increase sales and enhance customer support by providing a live person to chat with visitors while interest is high. Learn how visitors are using your site. Track the keywords that brought the visitor to your site and use geolocation to view the location of the visitor and improve the effectiveness of your advertising.

• License: Commercial
• Language: English
• Release: 2006-07-31
• Size: 3 Mb
• Cost: Free

Skymol Communicator is a new web-based customer service and live help system using Voice, Video, Text Chat. On-demand customer service software, help desk software for online sales and customer service. It is completely web-based, no software download. Our solution establishes a powerful communications interface, creating a live real-time voice,video connection between an agent and a web site visitor. Included voicemail and videomail.

• License: Commercial
• Language: English, German, Hungarian, Korean, Romanian
• Release: 2007-04-24
• Size: 1000 B
• Cost: 49.95 $

VenusValley Live Support enables you to chat live with people visiting your website. You can monitor your site visitors, answer questions from potential/existing customers in real-time. Your customers get instant gratification and your sales increase tremendously. It provides sound notification everytime a visitor arrives or leaves. You should sign up for an account(trial account available) to use this software as an operator.

• License: Shareware
• Language: English
• Release: 2003-07-14
• Size: 51 Kb
• Cost: 16.95 $

RealTimeQuery is the perfect tool for offering online support to your customers. The program enables your users to contact you in real time while visiting your website. RealTimeQuery acts as a server on your PC, it listens for connections from your website, opening a direct communication channel between you and your customers.

• License: Shareware
• Language: English
• Release: 2006-01-19
• Size: 2 Mb
• Cost: 99.95 $

DEKSI CRM is a powerful and feature rich multi-platform and scalable, on demand, Web-enabled CRM solution complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management, sales forecasting, reporting and analysis, integration with MS Outlook, MS Excel, Adobe PDF, Website integration, logistics, trip and employee management, shared calendar, instant messaging and chat.

• License: Shareware
• Language: English
• Release: 2008-04-23
• Size: 37 Mb
• Cost: 395.00 $

HS Invoice Manager 1.0 is an invoicing application for small business. It allows a user to Issue and Print Professional Invoices, Credit Notes, Account Statements, Price Lists and Control Product Stock. KEY FEATURES: - Maintain customer account list, track account balances - Issue product and service invoices, credit notes, statements - Record payments on customer accounts - View Sales Activity, View and print any saved transaction

• License: Shareware
• Language: English
• Release: 2006-05-06
• Size: 432 Kb
• Cost: 126.00 $

Web Help Desk is an affordable and intuitive web based help desk software, including: Incident Management - Asset Management - Two-way Email Integration - Knowledge Base - LDAP Synchronization - Reporting - & more. As a 100% web based, vendor neutral solution, the Web Help Desk provides a low cost of ownership, ultimate portability and simple implementation. Increase service desk productivity and customer support satisfaction with Web Help Desk.

• License: Shareware
• Language: English
• Release: 2008-06-04
• Size: 76 Mb
• Cost: Free

Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 active websites.

• License: Freeware
• Language: English
• Release: 2005-05-24
• Size: 4 Mb
• Cost: Free